Skip to main content

Frequently Asked Questions

  • Pre-treatment recommendations
    Pre-treatment recommendations

    Shaving is not recommended prior to body treatments. While shaving is recommended for men before a facial, it is not required. Each spa experience is personal and unhurried, and guests are encouraged to enjoy it fully. If any discomfort is experienced during a treatment, including room temperature, pressure, or music volume, guests are encouraged to notify their therapist so adjustments may be made. Treatments conclude at their scheduled end time to ensure a seamless experience for all guests.